Thursday, November 28, 2013

Packaging.

The picture is taken from here.

It comes with no surprise that the packaging of Dove and Axe’s products has two very different styles, that reflect the spirit of each of the brands.

In Dove’s packaging white colour prevails, especially in the women’s collection. It goes together with some other pastel colours, for example light blue or pink, and with gold colour, that a bird, Dove’s logo, is coloured in. For the men’s collection packaging, Dove has chosen to go with the gentle grey colour, accompanied with a silver colour. Both collections seem very elegant and sophisticated due to the accurate cursive print style.

Dove’s products are presented in many shapes, for example body creams are usually presented in big bottles and deodorants can be both in small or big sizes depending on the texture (stick or spray). Overall, the shape is rather a classic one, that exists among other brands, but remains very practical.


The picture is taken from here.

Axe’s packaging almost often black, and not grey as Dove’s men collection, accompanied with bright bold colours like red, yellow or blue. These colours express energy and drive to AXE’s potential buyers. The print the company uses on its product is also in the spirit of the brand.

Speaking about Axe’s packaging, as a Dove’s one, it’s also pretty standard and convenient in use.

By comparing packaging of the men’s collection of Dove and Axe it’s possible to say that these products have different consumer targets and attract their consumers differently. Dove presents a picture of a caring brand for its consumers’ needs, especially being himself (as speaking about men’s collection) by presenting the elegant design with pastel colours on its products. While Axe presents a picture of a brand, that helps its customers to stand out by using bright colours on the dark font on their product packaging to stand out on the shelves in stores attracting consumers’ views.

Both Dove and Axe’s products can be found in many big and small groceries shops. They are placed in the beauty and skin care area together with other resembling products.

Picture Sources:

The video of the year



The other day, I was going to the university. In order to not waste my time I read the free newspaper 20Minutes. There was an article about the most shared advertising video on the Web in 2013. The video “Dove Real Beauty Sketches” was the winner! You remember, some women describe their own face, one of their relatives describe it too to a drawer expert in robot portray from FBI placed behind a curtain. After drawing the two portrays, we can see that women have a bad image of their beauty, they seam withdraw; whereas the portray of their relatives show a beautiful face and an open-minded person. This video has been watched 60 billions times, has been shared 4.24 billion time through Facebook, Twitter and Internet according to Unruly (that the society of video technology). I think it is a good job that Dove has done, because we all remember that is Dove, as the famous video “Dove Evolution”, and we do not see any product of the brand Dove…
That is a pity to see that women have as that much a wrong image of themselves and Dove points it out by showing women how beautiful they are.

SC

Monday, November 25, 2013

Market Segmentation as AXE's way of differentiation


Unlike many of the players in the deodorant sector, AXE has really figured out its target market (young men between 15 and 25). The brand spent a lot of time to analyze the potential AXE user by creating six different profiles for men.

The Natural Talent who is athletic, smart and confident
The Marriage Material who is humble, respectful and the perfect son in law.
The Friend who is ’the good friend’ to every girl
The Insecure Novice who has no clue what he’s doing and makes things awkward – the geeks and nerd
The Enthusiastic Novice who has no clue what he’s doing but is outgoing and tries anyways.
The Predator who gets girls drunk, lies about his job and where he lives

The brand determined that The Insecure Novice woul be their natural target, as he needs help to succeed with women and can easily be persuaded into buying the product. The next step of the brand’s communication strategy was the creation of the TV ads, featuring an average looking guy who sprays himself with AXE deodorant and model like looking girls who find themselves drawn in hordes to the guy. (see video above)

In the past years, a lot of copy cat brands have hit the market, using the same theme (seduction and sexual attraction) for the advertisments. The important difference however is that most brands use extremely good looking men in their advertisements as opposed to the regular guy which is presented in the AXE campaign. AXE’s strategy has proven itself to be very effective for the brand, as it comes accross as approachable, proclaiming that AXE will help guys to get the girls. At the same time, AXE holds a positioning that is aspirational and desirable to the target by keeping the dream of getting a model girlfriend some day alive. Furthermore, AXE manages to act on the confidence level of the user.

So one can say, that its communication strategy has helped AXE to become the market leader in the category. The brands succeeded because of the specific way it targets its market.

- Anke S.

International presence.

The picture is taken from here.

Since founded in 1957 Dove has become a truly international brand. Today, the brand is present in more than 50 countries, such as USA, the brand’s origin country, Brazil, Peru, Australia, Indonesia, Korea, Japan, Russia, Saudi Arabia, France, Germany and many others. However, the “Dove Men+Care” collection is more limited, one can found it in only 19 countries, mainly in North America and Europe.

As cited on their official website “We're building a movement in which women everywhere have the tools to take action and inspire each other and the girls in their lives.”, Dove looks forward to spread their vision of women’s real beauty all over the world regardless race, age and size of women. Dove runs a “The Dove Self-Esteem Project” programme with the “creating a world where beauty is a source of confidence, not anxiety” slogan. This is the programme, which helps Dove and other charity organizations to organize seminars and workshops in schools, at privates households or via online software, where girls aged eight to seventeen years old “build a positive relationship with beauty through interventions that build, nurture and protect self-esteem, and inspires women to support Dove’s cause”. In 2012, such activities have been done with more than eleven million girls worldwide and Dove plans to increase this number to fifteen million by 2015.

Apart from that, in the frames of a famous “The Dove Campaign for Real Beauty” programme, in 2011 Dove did an international study on women’s relation to beauty “The Real Truth About Beauty: Revisited”. It shown that only 4% of women around the world feel themselves beautiful and the insecurity about themselves starts at early ages and continuing to grow as a girl grows up.

So, one can say that Dove not only presents its product on international arena, but also its philosophy to establish a women’s community that are confident in themselves.

Axe, also known an Lynx in the UK, Australia and Ireland is a well-known international brand as well.  Its philosophy is somewhat different from that of Dove. As it’s written on the Unilever’s site “Axe has been helping guys get the girl since the brand launched in France in 1983”). In 2012 they launched a limited collection “Aarchy edition”, that, as Axe claimed “smells just as good on women as it does on men”. Now this brand is present in more than 60 countries. However, unlike Dove, Axe doesn’t run any international campaign or studies, aimed at helping boys getting girls by other means that smelling well.

Overall, Axe’s presence on international market is big, but only with the means of their products and specialised advertisments.

Picture Sources:

Text Sources:
AG



Market fragmentation.

The picture is taken from here.

Both Dove and Axe brands are personal care brands. In its turn, personal care market includes in itself skin care, hair care, male care segments together with fragrances segment and some others. It is quite intuitive to assume that personal care market is somewhat fragmented. Indeed, there are top fifty firms (among overall number of eight hundred firms) that hold an overall personal care market share of 85% according to Hoovers, a business research company. Moreover, the key players on the personal care market are USA, UK, EU, Brazil and Russia. The market is expected to grow even further. According to MarketLine, “The global bath and shower product market is expected to exceed $12.85 billion in 2015, representing a near 19% increase in five years. The EU holds a 54% share in the global market, and Unilever is the leading company with more than 17% of overall market value.”, and to TechNavio, “The world skincare market to exceed $90 billion by 2014, fuelled by consumer affluence and demand for organic and natural products.”.

One should not be an expert to name some big global companies that manufacture personal care products. For example, Henkel, Johnson&Johnson, L’Oreal, Procter&Gamble and, of course, Unilever. All these firms have their own brand portfolio, that includes a number of brands, both from personal care market and probably some others (like home care and food&beverages). Let’s consider an example of Unilever more deeply, since it’s a parent company of our brands in consideration. Apart from Dove and Axe, one can find in Unilever’s portfolio the following personal care brands: Lux, Vaseline, Lifebuoy, Rexona, Pond’s, Simple, Signal, Closeup, Sunsilk, Clear, Brylcream, Radox, Timotei, St Ives, Tony&Guy, Tresemmé, Vos and Fissan. Quite a big diversity of brands already, and it is only in Unilever. Other companies, both big global and small local ones have another sound number of overall brands too.

Reading Annual Report and Accounts 2012 by Unilever, on page 37 one can read the following “Unilever operates globally in competitive markets, where other local, regional and global companies are targeting the same consumer base. Our retail consumers frequently compete with us through private label offerings.”, and on page 28 it is written that “Amongst our categories, Home Care and Personal Care grew ahead of the markets, up to 10,3% and 10,10% respectively; resulting in solid market share gains. … In Personal Care, our hair care business garnered market shares around the world, and skin care as well as deodorants reflected the success of innovations”. From these statements one can conclude, that on a big market of personal care brands firms fight for their consumers, in another words, companies “share the pie”, and Unilever does it better, since it has acquired some additional market share in 2012, but not “make the pie bigger”, where “pie” is consumers. So, according to the data that the market of personal care will expand, one can conclude, that all firms should win.

All in all, one can say, and it is supported by companies’ reports, that a personal care market is very big nowadays, yet expanding. It is also very fragmented too, giving a wide choice of differentiated products to satisfy each and every consumer’s needs.

Picture Sources:
http://vegansofig.tumblr.com/post/23219728752/animal-testing-is-still-very-common-its

Text Sources:
http://www.reportlinker.com/ci02134/Personal-Care.html
http://www.unilever.com/brands-in-action/view-brands.aspx
http://www.unilever.com/images/ir_Unilever_AR12_tcm13-348376.pdf
AG

Monday, November 18, 2013

Dove’s multi-marketing channel approach stands out in the industry


According to L2 ThinkTank, a data-driven research agency, the beauty sector has been slow on improving the digital competenence compared to other consumer sectors. In their latest annual report, which quantifies the digital performance of 75 American Personal Care brands, L2 found that cosmetics and personal care are not yet taking advantage of digital media. Alexa, the leading provider for web metrics suggested that one third of personal care sites suffer from broken links, 69% have not updated their home page in over a month and 12% link to out-of-date promotions and contests. However, according to L2’s ’genius examples’, this does not apply to 2 brands in the industry: Procter & Gamble’s brand Old Spice and Unilver’s Dove.

Old Spice, a personal care brand for men, has been the industry’s digital role model with close to 260 million views on its You Tube channel since 2010 with its ’The man your man could smell like’ campaign. However, Dove’s ’Real Beauty Sketches’ has become the most-watch online video advertisment in history with over 163 million views. On top of creating the most-watch online advertisement, Dove is one of the only brands in the personal care segment that has managed to create a digital environment that is integrated in the brand’s business strategy and supports it. Dove’s multi-channel advertising campaigns include mobile components with videos, games and interactive content. Dove’s email marketing concept ’beauty insider’ provides the customer with coupons and beauty tips. The brand’s ’self-esteem initiative’ which encourages to share videos, photos and personal stores accross various social networks has reached over 11 million teenage girls. In 2008, Dove re-launched Dove.com as the Dove Digital Channel, a new media channel with the objective to transform the dialogue with customers. The Dove Digital Channel can be described as a consumer destination site that brings to life the „Real Beauty Campaign“ and the product portfolio for consumers. The website contains blogs and forums for consumers to discuss about any topic they like.

Dove’s marketing channels also includes TV, print media and public relations. However, Dove’s strategy over the last years with a huge amout of social media and videos to promote the brand online, has resulted in a strong digital presence and an online community that has raised the game in the digital space. Kathy O’Brien, the marketing director for Dove in North America said, that their ’goal is to become a global leader and a true digital media force by completely redefining the digital experience for women worldwide.’

- Anke S.

Sources:


Tuesday, November 12, 2013

AXE - SWOT Analysis

(illustration by the author)


AXE has a unique value proposition in the market and enjoys the position of the market leader. AXE is one of the few brands that have embraced new media and manage it to the maxiumu extent. Their marketing campaigns create buzz around the web. The brand has marketing campaigns that are constantly talked about and keep their customers engaged, like the ’Call Me’ and ’Click’ campaigns. The deodorant formulation used by AXE is proven to be highly efficient, some studies conducted in the UK even prove that ’the AXE effect’ really exists.

AXE’s target market is limited, as the brand’s target group are young males from 16 – 25, mainly in urban areas. Therefore, although their marketing campaigns are loved by a large audience, their product only attracts few. The brand’s provocational style of advertising is gaining the brand some negative publicity and even legal issues, especially in more traditional countries.

There are various opportunities for the brand to grow. Axe could launch a collection of limited edition fragrances and cooperate with gyms. As the brand associates itself with adventure, it should also consider working together with well-known extreme athletes. In addition, Axe needs to enter new markets other than the urban cities. An expansion of the product range always offers the possibility to grow.

AXE faces threats from its tough competition on the market. Other brands are trying to follow their promotion strategy. The sales of deodorant are seasonal, with a maximum of sales being realized between April and September. As deodorant sprays are generally bad for the environment, AXE might face legal restrictions in the future.

- Anke S.

sources:

Monday, November 11, 2013

Is Unilever Hypocritical?


Dove really began to differentiate itself from its image of a monotonous personal care line to fighting for a cause for women. In 2002 dove launched its “Campaign for Real Beauty” the campaign aimed to “challenge the stereotypes set by the beauty industry over the years” (Journal of Critical Incidents, 2011) by promoting self confidence in women by featuring “real” women of all shapes and sizes. Dove exposed how the fashion and beauty industry often distorted the face and bodies of models by using photoshop and that these models young impressionable girls looked up to, were in fact "unattainable" and re-edited. 


The campaign was inspired by the daughter of Patrick Cescau (Unilvers CEO) as she expressed her personal feelings towards the pressure to look like women portrayed in the media and her discontent with the way she looked (Journal of Critical Incidents, 2011).
Dove continued with their mission of being a voice for women, and launched another “Self Esteem” campaign that aimed to reach women on a more emotional level (Journal of Critical Incidents, 2011). Their strategy clearly proved to be successful as Doves campaign video became one of the most viewed on YouTube.

Dove embodies the essence of a self-confident woman who feels comfortable in her own skin and consequently takes care of her body with Dove products.
Inversely, Unilever used a completely different approach for their men’s personal care line, Axe. The Axe advertisements featured women with the type of bodies that were deemed damaging to young girls self-esteem. Furthermore, the advertisements were scrutinized for degrading women. 


Unilever claimed the Axe ads were funny and the Dove campaign was not an attack on the beauty industry but an effort to address low self-esteem in girls (Journal of Critical Incidents, 2011). 
- L.M
Bibliography
Journal of Critical Incidents, Volume 4, Is Unilever Hypocritical (2011)
http://www.youtube.com/watch?v=litXW91UauE 
http://www.youtube.com/watch?v=ySgtLofMU5g
http://www.youtube.com/watch?v=I9tWZB7OUSU